FAQ

Domestic Shipping Costs

Order Size Shipping Cost
$0 to $15 $2.50 FREE offer extended
$16 to $20 $3.00 FREE offer extended
$21 to $89 $5.00 FREE offer extended
$90 and Up ALWAYS FREE
International Rates Vary. Applied at Checkout

 

Allow two weeks for custom printing and delivery via U.S. Postal Service.

How are the prints made?

The fine-art prints on Vintagraph are produced on large-format, commercial printers made by Hewlett Packard and Epson. We use archival inks recommended by the printer manufacturers to guarantee the highest-quality images.

What type of paper do you use?

Our prints are museum-quality, made using top-of-the-line, piano-size commercial Epson printers with 10-color Ultrachrome inks and premium 100% cotton rag, acid-free archival papers from Arches of France. Each print is individually inspected before shipping. 

8.5x11 and 11x17 prints have .50-inch margins 
19x13 prints have 1-inch margins
22x17 prints have 1.5 inch margins

30x24 SPECIAL EDITION
Printed on Heavyweight 28 mil Arches Infinity paper with 2-inch margins. 100% cotton rag, acid-free archival paper. Mould-made art paper with a matte finish makes gorgeous prints. This print is 76% bigger than a 22x17.

47x34 MAGNUM
Printed on Heavyweight 28 mil Arches Infinity paper with 2-inch margins. 100% cotton rag, acid-free archival paper. Mould-made art paper with a matte finish makes gorgeous prints. Twice as large as 30x24.

Exhibition CANVAS
Heavyweight Exhibition Gallary Canvas prints have slightly wider margins for stretching.


How are images shipped?

Print orders are shipped by USPS First Class mail or Priority Mail. Because all images are custom printed, please allow 5-10 business days for your order to be placed in the mail. During the Christmas holiday we occasionally offer special, last-minute delivery options. Check the print order pages for details.

What are your rules for using images on other sites?

If you are a non-commercial blogger or web-publisher, please feel free to use our images along with a credit and link back to Vintagraph.com. Because we do put a lot of effort into restoring the images, we do ask that you purchase high-resolution versions for commercial use. Contact us directly to inquire about stock image fees.

Are hi-res versions of images for sale?

Yes. High-resolution versions of posters and images from Vintagraph and Shorpy are available as Tiffs to purchase for commercial use. Contact us directly regarding the purchase and download of digital images. Hi-res TIFFs are much larger than even the full-size jpegs used on this web site. File size ranges from 25 mb to over 200 mb. Our client list includes IBM, Sony Music, HarperCollins Publishing and Wells Fargo Bank.

What is your return policy?

If you are not happy with the print you receive, let us know within 30 days for a refund. We want you to be happy with your purchase and will work with you to make sure you get the print you want.

The most efficient way to contact us concerning your order is with the contact form available on the site. You may also call us at 256-258-9610. If we are away from the phone please do leave a message with your phone number or e-mail address and the details of your order. We will get back with you.

2014 Christmas Shipping

Domestic orders placed by December 20 will arrive in time for ChristmasShipping is FREE on all orders.